Privacy Policy

1. Introduction

This Privacy Policy explains how Pokémon TCG Pack collects, uses, and protects your personal information when you access or use our website and services. By using our platform, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Order history

b) Account Information

  • Username and password

  • Account preferences

  • Activity on our platform

c) Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

  • Usage analytics and interaction data

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Manage user accounts

  • Provide customer support

  • Improve website performance and user experience

  • Prevent fraud, abuse, and unauthorized access

  • Send order updates and service notifications

  • Comply with legal obligations

4. Cookies & Tracking Technologies

Pokémon TCG Pack uses cookies and similar technologies to:

  • Enhance website functionality

  • Remember user preferences

  • Analyze traffic and performance

  • Improve marketing and user experience

You may disable cookies through your browser settings; however, some features may not function properly.

5. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information with:

  • Payment processors (for secure transactions)

  • Shipping and logistics providers

  • Analytics and service providers

  • Legal authorities when required by law

All third-party partners are required to handle data securely and in compliance with applicable regulations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders and services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. Pokémon TCG Pack is not responsible for the privacy practices or content of external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be removed promptly.

11. International Users

If you access our services from outside your country, you acknowledge that your data may be transferred and processed in countries with different data protection laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 support@pokemontcgpack.com

We aim to respond within 24 business hours.

14. Final Note

By using Pokémon TCG Pack, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.